Studies show that disparities in healthcare access in ethnically diverse underserved communities are linked to healthcare barriers including cost of care and language differences. The purpose of the study was to evaluate the role of technology in improving healthcare access for ethnically diverse and underserved communities and thus helping to reduce healthcare disparities. We hypothesized that ethnically diverse patients’ ready access to mobile health technologies like smartphones and healthcare apps can improve patient care by promoting self-care management and improve doctor-patient communication. To test our hypothesis, we recruited N=20 healthcare providers from Washington, state. Healthcare providers comprising physicians, medical assistants, nurses and social workers participated in a 60-minute focus group session and were asked about the role of technology in increasing access to healthcare services for diverse ethnic communities. Respondents received a $75 gift certificate at the end of the study and responses were transcribed for later assessment. We evaluated transcripts by deriving codewords, codewords used more than two times were identified and recorded on three separate occasions, codewords with similar information were grouped into codeword clusters and finally, themes were derived based on a single idea from codeword clusters. From our analysis, we learned that healthcare providers see the importance of using mobile devices to increase healthcare access for ethnically diverse and underserved communities. They noted that mobile healthcare technologies can improve patient-provider relationships via enhanced communication. The implication of our finding is that mobile health technologies can improve patient-provider communication and help to eliminate barriers to healthcare access for ethnically diverse and underserved communities.